Frequently Asked Questions

How do I make a purchase?

Shopping at Drouthy Drinks is easy.

  • Use the top menu to browse categories of products and click on individual products for more information.
  • After selecting items to purchase, select a quantity to buy and click on "Add to basket" on the product page.
  • Review the items in your shopping basket by clicking on the basket icon at the top of the page.
  • Click on Checkout to enter billing and delivery information, to confirm you are over 18 years old and to complete your purchase.

Do I need to setup an account to place an order?

You can shop at Drouthy Drinks without creating an account.

However, if you register with us you will be able to enjoy the following additional features;

  • Track orders and review previous purchases
  • Add items to your wish list
  • Save your address and payment details to make checkout quicker.

Is my personal information kept private?

Be assured that we take data protection very seriously. It is necessary to share information with e.g. payment processors and courier companies to enable payments and deliveries to take place.  Our privacy policy covers this in more detail.

I have forgotten my password, what should I do?

To reset your password, enter your email address on the forgotten password page.  For security reasons we are unable to send your old password by email and so we will offer you the opportunity to set a new password.

What payment methods can I use to complete a purchase?

We accept major credit cards including Visa, Mastercard and American Express.  All payments are processed securely by Stripe.